account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

xPeria Z. Phone keypad dont work during call

Visitor
Message 1 of 4
588 Views
Message 1 of 4

xPeria Z. Phone keypad dont work during call

Hi,

 

My xperia's keypad (which you use when there you have to enter a numbered choice) dont work during a call.

Does anyone experience that problem?

 

Regards

3 REPLIES 3
Enthusiast
Message 2 of 4
569 Views
Message 2 of 4

Re: xPeria Z. Phone keypad dont work during call

Can you be more precise?

Isn't it showing up when pressing the keypad-button, or the keys won't respond?

Don't forget to hit that KUDOS-button Slightly smiling Face
Visitor
Message 3 of 4
566 Views
Message 3 of 4

Re: xPeria Z. Phone keypad dont work during call

It is showing, and it is responding but the recieving end (the ones that I am calling) doesnt receive my input from the keypad. It is as if the tone that that specific number that I press doesnt leave the phone - or dont play. The pressed number does show up on the display and is correct.

 

Is it something that is deactivated or some setting that I have forgot?

 

Regards

 

Highlighted
Message 4 of 4
533 Views
Message 4 of 4

Re: xPeria Z. Phone keypad dont work during call

settings-> call settings->dial pad tones.

ensure its checked .