account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

wifi won't turn on

One time poster
Message 1 of 3
Message 1 of 3

wifi won't turn on

Hi, I have a Sony xperia and my wifi won't turn on. O have tried the software update and nothing.... Any suggestions?
Message 2 of 3
Message 2 of 3

Re: wifi won't turn on



This seems to be a hardware issue, does the Bluetooth work?

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 3 of 3
Message 3 of 3

Re: wifi won't turn on

Hi Ashley2440,


Welcome to the community,


Based on the fact that you have performed a software repair and the Wifi is still not functioning this is likely hardware related.


I can only suggest that you contact Customer Care directly they should be able to help.


Please use my signature below to find contact details.

Official Sony Xperia Support Staff

If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.