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wifi connection 'authentication problem'

One time poster
Message 1 of 10
21,729 Views
Message 1 of 10

wifi connection 'authentication problem'

Hello, I have wifi connection problem with my Sony Xperia Sola.

When I connected to the internet, it shows me 'authentication problem'

But my laptop can access with the same internet connection.

I can connected to the public open network, but can't with my own house connection.

I would like to ask what's the problem? Do I need to reset anything or what?

Hope to get your reply as soon as possible. Thanks! Slightly smiling Face

9 REPLIES 9
Sam
Sony Xperia Support
Message 2 of 10
16,313 Views
Message 2 of 10

Re: wifi connection 'authentication problem'

You should only get this issue if the password to connect to the router has been input incorrectly.


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One time poster
Message 3 of 10
16,313 Views
Message 3 of 10

Re: wifi connection 'authentication problem'

I have the same problem. It is not an incorrect password issue - any other suggestions?

Sage
Message 4 of 10
16,313 Views
Message 4 of 10

Re: wifi connection 'authentication problem'

Delete that saved Wi-Fi profile, MrWai... Winking Face

...and then restart both router and phone, key-in back the password and the problem offs like farts...

I done this in the past 4 weeks when I came down to such problems with my "new" Wi-Fi...

Possibility caused by the WPA2 level passwords, change it to WEP and see...

*and mark answers Correct or Helpful!

Regards,

Trubo

One time poster
Message 5 of 10
16,313 Views
Message 5 of 10

Re: wifi connection 'authentication problem'

I went to Settings, checked for WIFI and ticked it OFF and then after a few minutes, put it back on again. I had changed my Google password. So I reset that as well.

This solved the authentication problem.

One time poster
Message 6 of 10
13,741 Views
Message 6 of 10

Re: wifi connection 'authentication problem'

i am looking for a best solution to this problem...after reading your advice...i consider it as a nonsense advice...because i get nothing..

Visitor
Message 7 of 10
11,243 Views
Message 7 of 10

Re: wifi connection 'authentication problem'

I simply wrote wrong password 100times... When I got it right it worked Slightly smiling Face
One time poster
Message 8 of 10
7,455 Views
Message 8 of 10

Re: wifi connection 'authentication problem'

Spot on worked a treat nice one
One time poster
Message 9 of 10
5,614 Views
Message 9 of 10

Re: wifi connection 'authentication problem'

Same for me!...

I already thought it was a big WiFi issue or bug again

But rewriting the password key worked out!

Thanks for this hint....

It didnt even show "wrong key".... I got confused.


Greets
Frits
One time poster
Message 10 of 10
5,581 Views
Message 10 of 10

Re: wifi connection 'authentication problem'

I have checked and double checked - wifi password is correct.  Any other ideas?