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sony pc companion dont find xperia go

One time poster
Message 1 of 5
Message 1 of 5

sony pc companion dont find xperia go

sony pc comp gives the message "sony pc comp. needs updating"
the installed version is the latest but they recognize my xperia not go.

what is wrong?

4 REPLIES
Sony Xperia Support
Message 2 of 5
Message 2 of 5

Re: sony pc companion dont find xperia go

Try to uninstall PC Companion, and then download and install the latest version from our web site.

http://www.sonymobile.com/gb/tools/pc-companion/

One time poster
Message 3 of 5
Message 3 of 5

Re: sony pc companion dont find xperia go

tried that so many times,even the steps on the sony website, it still doesnt detect the phone, what else can i do?? please help

Sam
Sony Xperia Support
Message 4 of 5
Message 4 of 5

Re: sony pc companion dont find xperia go

Is it not recognising the phone from the very beginning or is this at the last step of the update that you are having the problem?

 

 


 

 

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Apprentice
Message 5 of 5
Message 5 of 5

Re: sony pc companion dont find xperia go

@Sam (Sony Xperia), 

 

On my case, its not recognising the phone now, it used to recognise my phone when plugged to a PC.