account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

    Please help us improve our website

    Take our customer survey to evaluate your visit.

    It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

    Launch survey No thanks
    Xperia Support ForumHome
    Help
    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Search instead for 
    Did you mean: 
    Tips & Tricks

    If you want to get the max out of your Xperia phone then check out Xperia tips page.

    setting SOFT SKIN won't turn off!!

    Highlighted
    eveana89
    eveana89
    Visitor

    ‎2014-09-26 10:15 PM - edited ‎2014-09-26 10:16 PM

    Message 1 of 4
    636 Views
    Message 1 of 4

    ‎2014-09-26 10:15 PM - edited ‎2014-09-26 10:16 PM

    setting SOFT SKIN won't turn off!!

    I have one really annoying problem on my brand new Z1.. SOFT SKIN setting WONT turn off! And it's off in the settings. I'm an amateur photographer who especially likes to snap portraits. And this bug or a glitch is such a bummer for me. Face looks unnatural and photo quality poor. I HATE IT!  And it makes even worse that it won't turn off!

    PLEASE help me if you know something about this!

    0 Kudos
    3 REPLIES 3
    alexdon
    alexdon Moderator
    Moderator

    ‎2014-09-26 10:41 PM

    Message 2 of 4
    625 Views
    Message 2 of 4

    ‎2014-09-26 10:41 PM

    Re: setting SOFT SKIN won't turn off!!

    Change the camera resolution to more than 8 MP and scenes shouldn't be available.


    Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

    0 Kudos
    eveana89
    eveana89
    Visitor

    ‎2014-09-27 12:01 AM

    Message 3 of 4
    614 Views
    Message 3 of 4

    ‎2014-09-27 12:01 AM

    Re: setting SOFT SKIN won't turn off!!

    Thank you but nope... it's still the same. I don't what is the problem...Face with rolling Eyes

    0 Kudos
    alexdon
    alexdon Moderator
    Moderator

    ‎2014-09-27 11:35 AM

    Message 4 of 4
    592 Views
    Message 4 of 4

    ‎2014-09-27 11:35 AM

    Re: setting SOFT SKIN won't turn off!!

    Settings-apps-all-camera,force stop and clear data.Restart.


    Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

    0 Kudos
    This website uses cookies. Learn more