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2012-02-24 10:33 PM
My phone is jus two months old.
Please look at the image below.. this was taken in my neo v in a dark place with led flash.
I also have some more issues:
1. I'm not able to take a single panoramic image without the grey area.
2. Sometimes when i open an image it does't load.
3. Heating problems.
Please tell me what is the problem and what is to be done.? please guide me.
2012-02-27 12:32 PM
Has it always been like this? Does it only occur when in bad lighting conditions?
I suggest you update the phone software first of all if you haven't already. If you have, go with the repair software option instead. Both are done in PC Companion.
Start with this and then check if your other issues still remain or not and let me know.
2012-02-27 12:40 PM
OK, this is news to me, but clearly something several users are experiencing.
I'll report this for investigation. I'll keep answering in this thread only. I will add the other thread to the report though since it holds many pictures with good examples.
Keep your eyes on this thread for updates.
2012-02-27 12:49 PM
Thanks for replying.. I've the latest up to date software.. I always update it through PC companion.
It occurs only in bad light conditions.. otherwise its good. Please let me know if this is a hardware issue.?
2012-02-27 01:02 PM
That's probably a different story.
I get that too sometimes but not always. If you move the phone to quick/slow/askew it will abort and ask you to retry or it will save the "good" part and then fill out the missing part with a grey area.
I suggest you keep trying until you get the hang of it. Try turning only the phone and compare to turning your body with the phone etc. See what works better for you. It's a bit tricky but it's not impossible.