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problem on xperia c

One time poster
Message 1 of 3
Message 1 of 3

problem on xperia c

hi i have recently purchased mhy xperia.Everything was fine until one day suddenly my movie app album app walkman app and sweep panaroma was not working.It says Sorry, unfortunately stopped working!!!

 

Plz help me i did root my phone but it was not helpful so i again unrooted it too..Plz help urgent ASAP!!! sad

2 REPLIES
Sony Xperia Support
Message 2 of 3
Message 2 of 3

Re: problem on xperia c

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

 

I suggest that you try to reinstall the phone software using Update Service..

Before reinstalling your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

One time poster
Message 3 of 3
Message 3 of 3

problem with xperia c

my xperia c proximity sensor is not working  smoothely..how to solve it?