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power - shut off pop up don't come up when pressing the lock button

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Talent
Message 1 of 3
227 Views
Message 1 of 3

power - shut off pop up don't come up when pressing the lock button

The last month happened 2 times... When I press the lock button for 3 or more seconds the lock button to shut off my phone or change it to fly mode the pop up for these choices don't appear. After that it will never appear only if I force restart the phone by pressing the little button at the back of the phone. It's the only way to shut it off.
After this hard reset the pop up appears just fine.
What's the deal ; the last month I had this incident 2 times.
2 REPLIES 2
Master
Message 2 of 3
221 Views
Message 2 of 3

Re: power - shut off pop up don't come up when pressing the lock button

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?


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Talent
Message 3 of 3
203 Views
Message 3 of 3

Re: power - shut off pop up don't come up when pressing the lock button

Sorry but I am not willing to repair my phone again because the last 6 months I repaired it via sus at least 20 times after several heavy problems. Also the device went to Sony service after major battery problem and many hardware components replaced including the battery itself.
I'm tired, and very busy to spend all of this time to a "smart"phone...