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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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possible fix for read error

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Visitor
Message 1 of 4
623 Views
Message 1 of 4

possible fix for read error

My phone is not even a month old & after i updated the softwear, pf which i received a message to update, I keep getting this 'read error'. I have no idea what is causing it & how it can be rectified. Any suggestions welcome.

 

Also, the phone hangs alot. The contact list takes forever to load & messages say not responding more often than not. This is definately not something I expected from a brand new Sony Xperia.

3 REPLIES 3
Forum Legend
Message 2 of 4
610 Views
Message 2 of 4

Re: possible fix for read error

Sounds like you need to run a repair which can happen after performing an update

To run or perform a repair 1st make sure you have backed up any important data and that your phone is switched off and unplugged from your Pc then open PC Companion - Click on Support zone then Update my phone/tablet then in Blue click Repair my phone/tablet - When prompted hold volume down making sure your phone is still switched off and connect your USB cable to begin the repair

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Visitor
Message 3 of 4
580 Views
Message 3 of 4

Re: possible fix for read error

I followed each step as mentioned, but read error still pops up. I am extremely frustrated and want to return the phone. Is there any sollution or is it an inbuilt problem?

Enthusiast
Message 4 of 4
570 Views
Message 4 of 4

Re: possible fix for read error

Did you have the error in previous firmware ?

If not revert back to 4.1.2 until fixes for 4.3 have been released..

I am also experiencing some issues with dialpad/contacts taking forever to load on 4.3.. Even longer than games in most instances. That should be their main focus point as it is a phone in my opinion.

A Nokia 3310 can load into messenger quicker.. Its embarrassing

I am also experiencing apps crashing after first installation and taking forever for the phone to 'get used to' the app..