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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

please help. my phone won't open/start. how can i reprogram/reformat my phone

One time poster
Message 11 of 22
14,005 Views
Message 11 of 22

Re: please help. my phone won't open/start. how can i reprogram/reformat my phone

how to create backup for my xperia arc s when i cant open it though?Crying Face

One time poster
Message 12 of 22
14,005 Views
Message 12 of 22

Re: please help. my phone won't open/start. how can i reprogram/reformat my phone

Hello, Is this applicable even if my xperia x10 is not really opening up? The power is just blinking. Slightly frowning Face

Is it possible to reprogram using a generic data cable?

Sam
Sony Xperia Support
Message 13 of 22
14,005 Views
Message 13 of 22

Re: please help. my phone won't open/start. how can i reprogram/reformat my phone

Yes, the repair is performed with the phone turned off.


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One time poster
Message 14 of 22
13,730 Views
Message 14 of 22

Re: please help. my phone won't open/start. how can i reprogram/reformat my phone

My phone is 50% up charged the 3rd step i cannot do because my phone is just restart and restart without opening the main window what should i do?

i cant skipp step 3

Moderator
Message 15 of 22
13,719 Views
Message 15 of 22

Re: please help. my phone won't open/start. how can i reprogram/reformat my phone

Download sony update service and repair.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

One time poster
Message 16 of 22
13,678 Views
Message 16 of 22

Re: please help. my phone won't open/start. how can i reprogram/reformat my phone

I got the same problem with my ARC. I tried several times to install the PC companion on my laptop but i got a "Sony PC Companion_Web.exe is not a valid Win32 application" message. What should i do? Please HELP!!!!!!!!!!!!!!

Moderator
Message 17 of 22
13,674 Views
Message 17 of 22

Re: please help. my phone won't open/start. how can i reprogram/reformat my phone

http://www.sonymobile.com/gb/tools/update-service/



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Visitor
Message 18 of 22
13,390 Views
Message 18 of 22

Re: please help. my phone won't open/start. how can i reprogram/reformat my phone

pllzzz plzzz plzzzz help me 

its not working

Slightly frowning Face

One time poster
Message 19 of 22
4,081 Views
Message 19 of 22

Re: please help. my phone won't open/start. how can i reprogram/reformat my phone

I have exactly desame problem....
One time poster
Message 20 of 22
3,948 Views
Message 20 of 22

Re: please help. my phone won't open/start. how can i reprogram/reformat my phone

how can i connect my phone without using an usb cable