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    not able to view 720p and 1080 p videos after lollypop upgrade

    aakya
    aakya
    Visitor

    ‎2015-06-05 06:21 PM

    Message 1 of 21
    634 Views
    Message 1 of 21

    ‎2015-06-05 06:21 PM

    not able to view 720p and 1080 p videos after lollypop upgrade

    not able to view 720p and 1080 p videos after lollypop upgrade on my zperia z phone . Please suggest .
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    20 REPLIES 20
    alexdon
    alexdon Moderator
    Moderator

    ‎2015-06-05 06:23 PM

    Message 2 of 21
    630 Views
    Message 2 of 21

    ‎2015-06-05 06:23 PM

    Re: not able to view 720p and 1080 p videos after lollypop upgrade

    What happens? Do you use a 3rd party video player?


    Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

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    uliwooly
    uliwooly
    Emperor

    ‎2015-06-05 06:27 PM

    Message 3 of 21
    627 Views
    Message 3 of 21

    ‎2015-06-05 06:27 PM

    Re: not able to view 720p and 1080 p videos after lollypop upgrade

    @aakya

     

    Is this on youtube? 




    "I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
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    aakya
    aakya
    Visitor

    ‎2015-06-05 06:32 PM

    Message 4 of 21
    620 Views
    Message 4 of 21

    ‎2015-06-05 06:32 PM

    Re: not able to view 720p and 1080 p videos after lollypop upgrade

    @alexdon: no i havent .. Just upgraded as per ota release....in kitkat it worked fine....
    Hello support team please check....
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    alexdon
    alexdon Moderator
    Moderator

    ‎2015-06-05 06:33 PM

    Message 5 of 21
    617 Views
    Message 5 of 21

    ‎2015-06-05 06:33 PM

    Re: not able to view 720p and 1080 p videos after lollypop upgrade

    As uli has asked,is this on youtube or videos stored in internal?


    Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

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    uliwooly
    uliwooly
    Emperor

    ‎2015-06-05 06:34 PM

    Message 6 of 21
    615 Views
    Message 6 of 21

    ‎2015-06-05 06:34 PM

    Re: not able to view 720p and 1080 p videos after lollypop upgrade

    @aakya

     

    You need to elaborate more, are those videos on your phone's internal storage and/or SD card? 

     

    are you streaming the videos? if you are, which app?




    "I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
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    Highlighted
    aakya
    aakya
    Visitor

    ‎2015-06-05 06:38 PM

    Message 7 of 21
    607 Views
    Message 7 of 21

    ‎2015-06-05 06:38 PM

    Re: not able to view 720p and 1080 p videos after lollypop upgrade

    Videos stored in internal storage and i am using default video app from sony....
    0 Kudos
    alexdon
    alexdon Moderator
    Moderator

    ‎2015-06-05 06:40 PM

    Message 8 of 21
    601 Views
    Message 8 of 21

    ‎2015-06-05 06:40 PM

    Re: not able to view 720p and 1080 p videos after lollypop upgrade

    Strange,and this occured only after lollipop? What is the error or what is the problem you have got?


    Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

    0 Kudos
    uliwooly
    uliwooly
    Emperor

    ‎2015-06-05 06:41 PM

    Message 9 of 21
    600 Views
    Message 9 of 21

    ‎2015-06-05 06:41 PM

    Re: not able to view 720p and 1080 p videos after lollypop upgrade

    @aakya

     

    Just to make sure, how do you know that they aren't being played on 720 or 1080? are the videos on 1080 or 720?




    "I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
    0 Kudos
    aakya
    aakya
    Visitor

    ‎2015-06-05 06:44 PM

    Message 10 of 21
    594 Views
    Message 10 of 21

    ‎2015-06-05 06:44 PM

    Re: not able to view 720p and 1080 p videos after lollypop upgrade

    @alex: See when i play this videos there is only voice heard but no video....
    @uli: both not payable
    As i said earlier same video was playable fine with kitkat....
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