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not able to view 720p and 1080 p videos after lollypop upgrade

Visitor
Message 1 of 21
642 Views
Message 1 of 21

not able to view 720p and 1080 p videos after lollypop upgrade

not able to view 720p and 1080 p videos after lollypop upgrade on my zperia z phone . Please suggest .
20 REPLIES 20
Moderator
Message 2 of 21
638 Views
Message 2 of 21

Re: not able to view 720p and 1080 p videos after lollypop upgrade

What happens? Do you use a 3rd party video player?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Emperor
Message 3 of 21
635 Views
Message 3 of 21

Re: not able to view 720p and 1080 p videos after lollypop upgrade

@aakya

 

Is this on youtube? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Visitor
Message 4 of 21
628 Views
Message 4 of 21

Re: not able to view 720p and 1080 p videos after lollypop upgrade

@alexdon: no i havent .. Just upgraded as per ota release....in kitkat it worked fine....
Hello support team please check....
Moderator
Message 5 of 21
625 Views
Message 5 of 21

Re: not able to view 720p and 1080 p videos after lollypop upgrade

As uli has asked,is this on youtube or videos stored in internal?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Emperor
Message 6 of 21
623 Views
Message 6 of 21

Re: not able to view 720p and 1080 p videos after lollypop upgrade

@aakya

 

You need to elaborate more, are those videos on your phone's internal storage and/or SD card? 

 

are you streaming the videos? if you are, which app?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 7 of 21
615 Views
Message 7 of 21

Re: not able to view 720p and 1080 p videos after lollypop upgrade

Videos stored in internal storage and i am using default video app from sony....
Moderator
Message 8 of 21
609 Views
Message 8 of 21

Re: not able to view 720p and 1080 p videos after lollypop upgrade

Strange,and this occured only after lollipop? What is the error or what is the problem you have got?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Emperor
Message 9 of 21
608 Views
Message 9 of 21

Re: not able to view 720p and 1080 p videos after lollypop upgrade

@aakya

 

Just to make sure, how do you know that they aren't being played on 720 or 1080? are the videos on 1080 or 720?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 10 of 21
602 Views
Message 10 of 21

Re: not able to view 720p and 1080 p videos after lollypop upgrade

@alex: See when i play this videos there is only voice heard but no video....
@uli: both not payable
As i said earlier same video was playable fine with kitkat....