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Tips & Tricks

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need a nac code

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Learner
Message 1 of 13
488 Views
Message 1 of 13

need a nac code

Hello I buyed my Sony experia z1 from Ireland Vodafone but now I live in Uk and changed the Sim card but it want me to enter nac.The problem is I asked Vodafone to provide me this code and they want me to pay for that by topping up my card with 77 euro to make 127 euro calls for 6 months to be qualified for the code can Sony give me this code please I need him.
12 REPLIES 12
Moderator
Message 2 of 13
483 Views
Message 2 of 13

Re: need a nac code

I do not think sony can do anything,you need to contact network operator.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Learner
Message 3 of 13
481 Views
Message 3 of 13

Re: need a nac code

Why after all its Sony brand not Samsung I buyed from Sony its their job to keep me updated with any problems with their products.Its like buy a car from Mercedes the car cant move they to told me its not their job.Do you think that the client from now on will buy something from them.
Moderator
Message 4 of 13
466 Views
Message 4 of 13

Re: need a nac code

If you bought it from Vodafone Ireland,they have the rights to change firmware according to their need.I suggest you contact xperia care and see if they can help you:

http://www.sonymobile.com/global-en/support/contact-us/



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Forum Legend
Message 5 of 13
461 Views
Message 5 of 13

Re: need a nac code

Buying from an operator it will be locked to their network - Pay a little more for Generic and or unlocked devices and you can use it on any network

 

1st you should check if your phone can be unlocked or is it permanently locked

Dial *#*#7378423#*#* then go to Service info then Sim lock and post results exactly as they are

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Enthusiast
Message 6 of 13
454 Views
Message 6 of 13

Re: need a nac code

I understand your concern, however, OEM make changes to the devices upon the destiny operator request and when you want to take the device which is brabded to another network, the original carrier/operator will give the code. Some of them will charge you depending on the contract.

 

Sony is out of the picture here even thou they make the devices. Get in touch with the old operator to get the code. This is the only way.

Learner
Message 7 of 13
449 Views
Message 7 of 13

Re: need a nac code

It dont work this dial
Learner
Message 8 of 13
445 Views
Message 8 of 13

Re: need a nac code

Its written that network is 1 everything else is 0
Moderator
Message 9 of 13
441 Views
Message 9 of 13

Re: need a nac code

Do you get any x's between [ ]?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Learner
Message 10 of 13
436 Views
Message 10 of 13

Re: need a nac code

Yes only on the first wich is network 1 and x on it