account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

my phone

One time poster
Message 1 of 3
495 Views
Message 1 of 3

my phone

When ever I put my sim and unlock my Sony w8 it directly trun off and without sim it will be open plz help me to fix my mobile problem
2 REPLIES 2
Highlighted
Sony Xperia Support
Message 2 of 3
492 Views
Message 2 of 3

Re: my phone

Hi Pema, 

 

Welcome to the community,

 

This sounds like it could be the SIM card causing issues. Are you able to try another SIM card to test with the device?


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Emperor
Message 3 of 3
481 Views
Message 3 of 3

Re: my phone

@pema

 

next step will be to repair the phone with PCC

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)