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keypad problems

One time poster
Message 1 of 3
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Message 1 of 3

keypad problems

I have a problem with the keypad buttons (home back menu) these three buttons dont work. i have updated the software but they still dont work. Anyone can tell me where is the problem?

2 REPLIES 2
One time poster
Message 2 of 3
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Message 2 of 3

Re: keypad problems

They could be physically defective. Go to a service and let them check it.

Or try going in the service menu and run the test for keyboard .  code is *#*#7378423#*#*

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Demigod
Message 3 of 3
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Message 3 of 3

Re: keypad problems

It might be a hardware related issue in that case so it's wise to let one of our service shops take a look at it. For info of how to easiest proceed please contact your local Sony Mobile support. You can find contact info on the link below. Slightly smiling Face

http://www.sonymobile.com/gb/support/contact-us/

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