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Troubleshoot, find support articles, run tests directly on your phone with the support application.
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headphones' mike and xperia z3 compact

Apprentice
Message 1 of 10
1,515 Views
Message 1 of 10

headphones' mike and xperia z3 compact

Hi I am very happy with my 4G/LTE Xperia z3 compact tablet. One issue though. With the phoning app ! I can only use it with "hand free" activated. I can understand that for a tablet although I would prefer to be ridiculous with my tablet on my ear than people hearing my calls. The main problem is when using headphones that can be used for phoning (with a little microphone on it). In that case the mic catches all tiny surrounding sounds (including fingers grabbing it or fabric touching it). It becomes unusable. I even tried with sony sbh52. Same results. It behaves as if the mic always behaves as a hand free one (with a lot of amplification). Did I miss something ? Could you fix this (maybe with the software upgrade to lollipop ;-)) Please, this tablet is the best tool I have ever had !!!
9 REPLIES 9
Emperor
Message 2 of 10
1,514 Views
Message 2 of 10

Re: headphones' mike and xperia z3 compact

Which headphones are you using? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 3 of 10
1,509 Views
Message 3 of 10

Re: headphones' mike and xperia z3 compact

I tried a lot of them : The one of my former galaxy note An iPhone one And the sony Bluetooth sbh52 Everything the headphone works great except for the mic
Phy
Forum Legend
Message 4 of 10
1,492 Views
Message 4 of 10

Re: headphones' mike and xperia z3 compact

Go to settings, apps, all, SmartConnect, clear data. And restart the phone
Apprentice
Message 5 of 10
1,435 Views
Message 5 of 10

Re: headphones' mike and xperia z3 compact

I tried reseting the connect app as described above. After restarting the device, the problem is still here.
Phy
Forum Legend
Message 6 of 10
1,353 Views
Message 6 of 10

Re: headphones' mike and xperia z3 compact

Try to repair your phone with PC Companion

 


http://support.sonymobile.com/us/tools/pc-companion/

Apprentice
Message 7 of 10
1,309 Views
Message 7 of 10

Re: headphones' mike and xperia z3 compact

Tried it, everything is fine with my software.

Can anyone with the same tablet tell me if I am the only one to experiment this ?

Can someone from Sony try and answer me ?

My question (is it only my tablet or do all z3 tablets behave like this) should be easy to answer for someone owning the same device or for any tech from sony... Then I would know if I need to repair my phone or cross fingers for next software update.

 

Thanks

Emperor
Message 8 of 10
1,301 Views
Message 8 of 10

Re: headphones' mike and xperia z3 compact

Have you contacted Xperia Care?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 9 of 10
1,290 Views
Message 9 of 10

Re: headphones' mike and xperia z3 compact

I though this forum was the place to contact Xperia care...

Howard saoule I contact them ?

Emperor
Message 10 of 10
1,286 Views
Message 10 of 10

Re: headphones' mike and xperia z3 compact

@Phy  has posted the link, check above




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)