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glass on the back side of Z3 cracked on unknown obstacles

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Moderator
Message 21 of 23
500 Views
Message 21 of 23

Re: black of my z3 shattered

Contact xperia care:

http://www.sonymobile.com/global-en/support/contact-us/



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 22 of 23
390 Views
Message 22 of 23

Re: glass on the back side of Z3 cracked on unknown obstacles

Ive already contacted care it cost $25 to check phone even if u choose not to pay unwarrantied repair plus loose phone 14 days. If covered comes with 3 month warranty and while sony pays for shipping back you must pay ship to and they call you if its not covered
Message 23 of 23
381 Views
Message 23 of 23

Re: glass on the back side of Z3 cracked on unknown obstacles

i had this problem myself but, sony counted it as pyshical damag and said this kind of issue isnt covered by warranty :/ so i had to pay aprox 925SEK thats £75 in Pounds :/ so yeah, but i recived 2 piece tempered glass protector as gift from sony after my phone came back to me.