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data connection

One time poster
Message 1 of 3
Message 1 of 3

data connection

When I purchased the phone I noticed that the data connection was not available. Wifi has always worked normally I went back to the store where the I bought the phone and they told me that I have to send the phone in and they would reboot the phone. However I would loose all my information on the phone and would be without a phone for at least three weeks I cannot do this as I use this phone for my business and must have it at all times any suggestions
Sony Xperia Support
Message 2 of 3
Message 2 of 3

Re: data connection

Hi GeorgeA,


Welcome to the community,


This sounds rather odd, have you tried any troubleshooting? such as downloading Internet settings etc?


I apologize for the inconvenience.

Official Sony Xperia Support Staff

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Message 3 of 3
Message 3 of 3

Re: data connection

What if you try a brand new SIM card?

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