account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

camera issue

Highlighted
Visitor
Message 1 of 5
279 Views
Message 1 of 5

camera issue

When i use the rear camera it shows like black spot it is not like a dead pixel or something but when i zoom in the camera it just disappears and its not dirt i tried to clean the len a few times but nothing changes

Heres a image
https://app.box.com/s/i055x2xz3z1y8qw50nz5qx10lftpeoj8
4 REPLIES 4
Emperor
Message 2 of 5
271 Views
Message 2 of 5

Re: camera issue

Try this:

 

settings > apps > all > camera > clear data > restart your phone > check again




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 3 of 5
270 Views
Message 3 of 5

Re: camera issue

If that doesn't work then contact your local Xperia Care

 

http://support.sonymobile.com/global-en/contactUs/

 

as it could be a hardware issue




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 4 of 5
267 Views
Message 4 of 5

Re: camera issue

Will it delete my pics
Emperor
Message 5 of 5
250 Views
Message 5 of 5

Re: camera issue

It wont'




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)