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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

cach memory clean problem

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Rookie
Message 1 of 11
526 Views
Message 1 of 11

cach memory clean problem

hi, when i try to app cach mem. wipeing my phone is freeze and it not working. just stay for ~10 min. and restart itself. i tryed factory reset, update service, pc companion but it not chanced? how i fix this? and sorry for my bad english Slightly smiling Face 

10 REPLIES 10
Moderator
Message 2 of 11
524 Views
Message 2 of 11

Re: cach memory clean problem

For what apps did you try to clear cache?Were you using task killers?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 3 of 11
519 Views
Message 3 of 11

Re: cach memory clean problem

i used app cache cleaner, clean master and manuel clean (settings>apps>choose app>tap to clean cache). but When I select one of them my phone is stopping. just stop. when i try to tap any icon my phone not responding and restart ~10 min later

Moderator
Message 4 of 11
517 Views
Message 4 of 11

Re: cach memory clean problem

Remove all task killers or cache cleaners or any apps like that.Go to settings-apps-all and manually do it by clearing data and cache.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 5 of 11
514 Views
Message 5 of 11

Re: cach memory clean problem

look my last post, i said i tryed this, too. but again the same.

Moderator
Message 6 of 11
507 Views
Message 6 of 11

Re: cach memory clean problem

You also repaired?Try to repair again with SUS:

http://www.sonymobile.com/gb/tools/update-service/



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 7 of 11
504 Views
Message 7 of 11

Re: cach memory clean problem

i tryed factory reset, update by update service and update by pc companion. but again same Slightly smiling Face really Slightly smiling Face what else can i do? Slightly smiling Face please help me, please fix this problem. i dont want to root.

Moderator
Message 8 of 11
500 Views
Message 8 of 11

Re: cach memory clean problem

I have no idea,you should stop by a sony service.One more question,for which apps did you clear cache and took so much?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 9 of 11
497 Views
Message 9 of 11

Re: cach memory clean problem

ok. I'll be contacting any sony service. and all apps took too long time.

Moderator
Message 10 of 11
495 Views
Message 10 of 11

Re: cach memory clean problem

Keep us updated.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.