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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

block by myXPeria. Can't unlock

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Rookie
Message 1 of 6
275 Views
Message 1 of 6

block by myXPeria. Can't unlock

I was testing myXPeria app. Tested the block option and choose a PIN to unlock. But, when I try to unlock the field to insert PIN code doesn't appear. All that is available to me is a keyboard to emergency call. Please, help me!
5 REPLIES 5
Rookie
Message 2 of 6
231 Views
Message 2 of 6

Re: block by myXPeria. Can't unlock

Anybody?
Adept
Message 3 of 6
221 Views
Message 3 of 6

Re: block by myXPeria. Can't unlock

Try to reinstall os
Moderator
Message 4 of 6
216 Views
Message 4 of 6

Re: block by myXPeria. Can't unlock

Using a computer,login to myxperia and change the password to unlock your device.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 5 of 6
212 Views
Message 5 of 6

Re: block by myXPeria. Can't unlock

This is the problem. I've already changed the password. For any reason,there is no place to insert the password. Every time I try to unlock, what appears to me is just a keyboard to emergency call. Is there any way to insert this password by PC companion and unlock my cell?
Moderator
Message 6 of 6
205 Views
Message 6 of 6

Re: block by myXPeria. Can't unlock

You can perform a software repair with PC companion and remove the lock.But this will also erase your internal data.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.