Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2013-02-13 12:52 PM
I had purchased Sony Xperia ion last December and even in 1 month am facing problems in my phone. Am having battery issues with my phone. My ion goes out of battery with in 15 mints and it doesn't shut downs it blinks and screen goes off and I can't restart it without charging it for 15 mints.after charging about 15 mints it will on and battery will show charging and with in 3 mints battery will show 100 % charged but after removing my charger soon in just 10 or 15 mints it again shut downs.pls help me what should I do, I love this phone and dont want to change it but its giving me trouble. Pls help me and reply soon. Am in big trouble I had collected my single single investment to buy this phone. Pls dont disappoint me.
2013-02-14 12:25 AM
You can try this:
1. Before you start you have to download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Once installed on your PC, double-click the PC Companion icon on your desktop to start the update.
Note! For some models you will be prompted to do a backup prior to the update and then restore.
3. Install and open PC Companion then select Support Zone.
4. Phone Software Update.
6. Repair Phone
8. Accept data removal
10. Wait for prepare
11. Select Phone
12. Follow the connection steps
What are your thoughts about this forum? Let us know by doing this short survey.
2013-05-18 11:05 AM
yes it works....and dont install useless apps in ur ph, and install juice defender after repairing ur ph with pc compainion ... best of luck