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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

battery issues

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Adviser
Message 1 of 7
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Message 1 of 7

battery issues

I had purchased Sony Xperia ion last December and even in 1 month am facing problems in my phone. Am having battery issues with my phone. My ion goes out of battery with in 15 mints and it doesn't shut downs it blinks and screen goes off and I can't restart it without charging it for 15 mints.after charging about 15 mints it will on and battery will show charging and with in 3 mints battery will show 100 % charged but after removing my charger soon in just 10 or 15 mints it again shut downs.pls help me what should I do, I love this phone and dont want to change it but its giving me trouble. Pls help me and reply soon. Am in big trouble I had collected my single single investment to buy this phone. Pls dont disappoint me. Slightly frowning Face

6 REPLIES 6
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One time poster
Message 2 of 7
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Message 2 of 7

Re: battery issues

Try repairing its software using PC Companion OR Sony Update Service.

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Adviser
Message 3 of 7
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Message 3 of 7

Re: battery issues

i should do it my self or giving it to service center ???

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Sam
Sony Xperia Support
Message 4 of 7
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Message 4 of 7

Re: battery issues

You can try this:

1. Before you start you have to download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/

and install it on your PC.

2. Once installed on your PC, double-click the PC Companion icon on your desktop to start the update.

Note! For some models you will be prompted to do a backup prior to the update and then restore.

3. Install and open PC Companion then select Support Zone.

4. Phone Software Update.

5. Start.

6. Repair Phone

7. Continue

8. Accept data removal

9. Next

10. Wait for prepare

11. Select Phone

12. Follow the connection steps


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Adviser
Message 5 of 7
441 Views
Message 5 of 7

Re: battery issues

Thnxx Sam I will go with ur suggestion

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One time poster
Message 6 of 7
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Message 6 of 7

Re: battery issues

surajsam,did the solution works?im facing the same problem wit u.hope u cn tell me abt ur solution.^^

Adviser
Message 7 of 7
441 Views
Message 7 of 7

Re: battery issues

yes it works....and dont install useless apps in ur ph, and install juice defender after repairing ur ph with pc compainion ...Slightly smiling Face best of luck