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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

app problem and Ram

Inhabitant
Message 1 of 8
1,269 Views
Message 1 of 8

app problem and Ram

hi, I have apps frequently restarting, and not notification appear, like messenger and whatsapp,truecaller, what that means and what I can solve it?
note1 : my Ram after some hours or days full, but I don't have alot of app to full Ram like that, and mobile restarting.
note2: when I use messenger, suddenly it close keyboard and head chat.
note 3: when Ram fulled I must restart phone - if it not restarting alone - to return normally.
please, I am crazy for that, no phone did that I met.
7 REPLIES 7
Emperor
Message 2 of 8
1,248 Views
Message 2 of 8

Re: app problem and Ram

Repair your phone with PCC and check again

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Inhabitant
Message 3 of 8
1,227 Views
Message 3 of 8

Re: app problem and Ram

ok but first 1.what about warranty ? 2.what about data on phone ? 3.net is bad,if it disconnected when i do it it will make problem on my phone ?

note : phone do that problems when i bought it ,not now .

i wait ur answer and i will do it.

Highlighted
Inhabitant
Message 4 of 8
1,222 Views
Message 4 of 8

Re: app problem and Ram

and no pic of sony pc companian program to show me how i do that ?

Emperor
Message 5 of 8
1,208 Views
Message 5 of 8

Re: app problem and Ram

If PCC doesn't work, contact your local Xperia Care

 

http://support.sonymobile.com/global-en/contactUs/




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 6 of 8
1,207 Views
Message 6 of 8

Re: app problem and Ram

Just like if you were going to update your phone 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Inhabitant
Message 7 of 8
1,186 Views
Message 7 of 8

Re: app problem and Ram

Show me how can I do in photo
Emperor
Message 8 of 8
1,150 Views
Message 8 of 8

Re: app problem and Ram

@adhamegypt 

 

did you figured out?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)