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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

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Rookie
Message 1 of 16
31,072 Views
Message 1 of 16

ads pop up

Hi so i have had my z3 just over a month an keep gettinv ads poppin up like when launching apps n such i.e opening a snapchat an a ad pops up also when browsing online my cookie ads show up in russian this has just got annoyin any advice guys?

Thanks in advance :-)
15 REPLIES 15
Highlighted
Emperor
Message 2 of 16
31,066 Views
Message 2 of 16

Re: ads pop up

Its probably an app acting up, boot on safe mode, if you don't experience the same problem then it is a third party app. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Emperor
Message 3 of 16
31,065 Views
Message 3 of 16

Re: ads pop up

This is how to boot on safe mode

 

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Forum Legend
Message 4 of 16
31,051 Views
Message 4 of 16

Re: ads pop up

A lot of free apps are free because they are subsidised by ads more so in games

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



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Rookie
Message 5 of 16
31,047 Views
Message 5 of 16

Re: ads pop up

See i have had these apps on my previous smart phone note 3 an no ads plus the russian cookie ads "/
Highlighted
Emperor
Message 6 of 16
31,044 Views
Message 6 of 16

Re: ads pop up

Are you downloading the apps from the play store? its not a Sony issue but the app developer. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Rookie
Message 7 of 16
31,038 Views
Message 7 of 16

Re: ads pop up

Yeah google play store but the cookies are on the chrome broswer thinking of wiping it an starting fresh
Highlighted
Emperor
Message 8 of 16
31,027 Views
Message 8 of 16

Re: ads pop up

It will be wise to do so 

 

settings > apps > all > chrome > clear data and uninstall updates > restart your phone, if you get the same issues it is an app




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Emperor
Message 9 of 16
31,026 Views
Message 9 of 16

Re: ads pop up

If you want to reset your phone

 

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Sony Xperia Support
Message 10 of 16
30,998 Views
Message 10 of 16

Re: ads pop up

Hi MervynXD,

 

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

 

You could always try clearing the history from the Chrome Browser, this way there is no data available for the ads to pop up when using the browser.

 

Menu > Chrome > Menu > History > Clear Browsing Data > Tick all the boxes and clear them.

 

I hope this helps.


Official Sony Xperia Support Staff


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