account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Curious about what is happening at IFA?
Read more and discuss the press conference here.

Z5 will not power on or charge

Visitor
Message 1 of 4
253 Views
Message 1 of 4

Z5 will not power on or charge

Dropped my Z5 from about a foot height after pulling it out of the charger(it was fully charged) it blackscreened and now wont show any signs of life.

 

Just bought it off amazon last week....

 

Please send help!

3 REPLIES 3
Emperor
Message 2 of 4
245 Views
Message 2 of 4

Re: Z5 will not power on or charge

Press and hold the power button and the volume up for 10 seconds, does it vibrate? Does the LED turn on when connected to a wall charger?



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 3 of 4
213 Views
Message 3 of 4

Re: Z5 will not power on or charge

It does not vibrate when i press and hold the buttons(for ten seconds), nor does the LED turn on when connected to a wall charger.

 

Sorry for the slow reply.

Highlighted
Emperor
Message 4 of 4
208 Views
Message 4 of 4

Re: Z5 will not power on or charge

@Ronnoc

 

Don't worry about it, but you will have to contact your Local support




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)