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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Z5 marshmallow WIFI battery problem

Inhabitant
Message 1 of 33
1,013 Views
Message 1 of 33

Z5 marshmallow WIFI battery problem

Since getting the marshmallow update my Z5 has shocking battery drain when on wifi. It's fine if switched to data. Have tried everything including factory reset.  Nothing shows in battery app usage as high drain.  

 

Have seen a very few others online with this issue but not many.  Any suggestions? 

32 REPLIES 32
Emperor
Message 2 of 33
1,009 Views
Message 2 of 33

Re: Z5 marshmallow WIFI battery problem

@Drcspynz

 

boot in >>> safe mode and test it for few hours




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Inhabitant
Message 3 of 33
994 Views
Message 3 of 33

Re: Z5 marshmallow WIFI battery problem

Thanks that's about the only thing I didn't think to try. Will get back to you with a result.

Inhabitant
Message 4 of 33
982 Views
Message 4 of 33

Re: Z5 marshmallow WIFI battery problem

Nope. Lost 9% in ONE HOUR in safe mode on wifi and I wasn't even using the phone  grrr. 

Enthusiast
Message 5 of 33
972 Views
Message 5 of 33

Re: Z5 marshmallow WIFI battery problem

I have the exact same problem, losing 45% overnight, the thing is I've become so accustomed to not using wifi now my data ran out, hope the news software fixes this.

Inhabitant
Message 6 of 33
963 Views
Message 6 of 33

Re: Z5 marshmallow WIFI battery problem

A h. Another person with this problem. I can tell you that i have 32.2.A.0.253, which is the latest marshmallow version,  and it has NOT fixed the problem 

Enthusiast
Message 7 of 33
920 Views
Message 7 of 33

Re: Z5 marshmallow WIFI battery problem

You're not wrong, spent the day with the new software and it's still the same, hope they fix this soon or i might have to sell this and get something else. Shame because it's a good phone.
Inhabitant
Message 8 of 33
889 Views
Message 8 of 33

Re: Z5 marshmallow WIFI battery problem

ok I MAY have it figured at last........iv'e turned off location entirely and the battery usage has been approx 3% p/h

MUCH better...

 

not an ideal 'fix' however

Enthusiast
Message 9 of 33
887 Views
Message 9 of 33

Re: Z5 marshmallow WIFI battery problem

My location is already off, or is location off in toolbar not entirely off?
Inhabitant
Message 10 of 33
883 Views
Message 10 of 33

Re: Z5 marshmallow WIFI battery problem

Check in system/location

 

Location will only show up in the top tool bar if its being used by an app