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2015-10-16 07:33 PM
uninstall any antivirus, taskiller, battery apps > then settings > apps > all > phone > clear data > restart the phone > check again
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
2015-10-16 08:02 PM
If the problem persist after a software repair via PC Companion, I suggest that you contact your Local Sony support for information about how to proceed with this in the best possible way:
2015-10-25 10:16 AM