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2014-10-06 10:20 AM
2014-10-06 04:03 PM
I have exactly the same problem. my screen has gone grainy and I have vertical white lines running down it. The phone still functions perfectly but the screen is barely usable. I have returned the phone to the retailer I purchased it from to get it replaced.
2014-10-06 04:11 PM
Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Have you tried with a factory reset on your phone? Otherwise, I suggest that you contact your local support team for further information about how to proceed with this in the best possible way:
2014-10-06 04:16 PM
Thanks Hampus, yes I tried to factory reset the phone twice as well as fiddling with every display setting and and it did not help at all. Thanks for the link, I do not need to contact the support team in this instance as I was able to return the phone for a replacement however I shall bear that in mind should I have any further problems.
2014-11-27 11:44 PM
i am having the same problem with the regular sony xperia huge black bar on the right of the screen and white bars on the rest of the screen making the screen almost unusable
2014-11-29 09:38 PM
2014-12-18 04:05 PM
Same issue. my phone was working fine and in my pocket. next thing i know the screen only shows colourful lines. tried hard restart and ended up with a a thick black line in the middle and green on the sides. totally unusable.
I have sent it back to sony, and im waiting on a replacement. I hope i get it soon as i have no phone until it is replaced.
2015-01-03 03:02 PM
I think I have the same problem. About a month ago I turned my camera on to take a picture indoors and it was really dark and there was this strange clear blue tint vertical line approx 1cm in diameter on my screen. When I take pictures the tint sometimes is captured on the screen. i also get really grainy pictures and video capture now and I think it might be getting worse. All my photos are pretty bad at the mo. I'm in the process of sending my phone back. Hopefully it's a one off.