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2016-02-16 09:17 PM
I recently bought this phone after my iPhone went bust.
Everything was fine but when it updated the Back - Home - App Icons just will not respond to anything I do which is incredibly annoying! It isnt the touch screen because when the phone is locked I am able to access them at the bottom of the screen its just when I try to use the other functions!I am at the end of my teather with this.
Is there anything anyone can think of doing and would this be covered as a defect if I sent it to be repaired?
Ihave already > Fully Reset the phone - Soft reset/hard reset - I have tested it in safe mode - Used the PC Companion to repair the phone. Nothing has worked.
2016-02-16 09:21 PM
2016-02-16 09:22 PM
Please clarify "when it updated the Back - Home - App Icons just will not respond to anything I do".
What updated? What else did you do?
2016-02-16 09:33 PM - edited 2016-02-16 09:52 PM
Doesnt have any protection on the phone, I tried the diagnostic and it was fine. it didnt work in safe mode.
I updated the phone to whatever the lastest software is. And everything in my first post, running out of ideas. Its just when the icons are on the bottom of the screen. If I rotate it they work fine..
2016-02-16 11:38 PM
2016-02-16 11:44 PM
2016-02-16 11:46 PM
You could repair the phone once more with PCC just to try everything
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"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
2016-02-16 11:55 PM