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Xperia z1 big bug offline charging (android 5 lollipop)

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Inhabitant
Message 1 of 10
1,199 Views
Message 1 of 10

Xperia z1 big bug offline charging (android 5 lollipop)

Hi,

There is a big bug in new update android 5 lillipop biuld .242

when the mobile fully discharge and turn automaticaly off, when you connect it to charge in offline charge, it doesnt charge realy( about 3 percent in half an hour) and the adapter doesnt being warm. and when turn it on in this situation a(without disconect charger) , its show in lock screen that there is 7 hours to fully charge!

and we have to turn the mobile on and and disconnect the charger and reconnect again to fix this problem.

I tried it in 2 device.

it happens when the mobile discharge completly and recharge in offline mode.

It was not similar to this in preveiws ver. kitkat.

best regard.

9 REPLIES 9
Emperor
Message 2 of 10
1,194 Views
Message 2 of 10

Re: xperia z1 bug bug ofline charging (android lollipop)

1. don't let the phone run out of battery, it's not wise.

 

2. are you using a wall charger or car charger or computer to charge it?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Inhabitant
Message 3 of 10
1,170 Views
Message 3 of 10

Re: xperia z1 bug bug ofline charging (android lollipop)

I tested wall charge and sony magnetic dock charger.

you said right that it is not good to compltely discharge the phone, but it is a realy worth bug in tihs firmware. you dont see this bug in any smart phone.

and it is harmful for this phone, because it doesnt recive full current (Amperage). and this disturbe phone. but preveiws it is'nt like this. i am a electrical engineer and I know that this is n important bug that can disturb the battery and motherboard the phon in this situation.

 

Emperor
Message 4 of 10
1,164 Views
Message 4 of 10

Re: xperia z1 bug bug ofline charging (android lollipop)

I wouldn't say that no other phone has this "issue", also are you using the wall charger and a regular micro USB cable or the magnetic cable? 

 

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 5 of 10
1,163 Views
Message 5 of 10

Re: xperia z1 bug bug ofline charging (android lollipop)

It'll be wise to contact Sony

 

http://support.sonymobile.com/global-en/contactUs/

 

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 6 of 10
1,162 Views
Message 6 of 10

Re: xperia z1 bug bug ofline charging (android lollipop)

Check your past posts

 

http://talk.sonymobile.com/t5/Xperia-Z1-Z1s/headphone-jack-3-5mm-loose-doenst-fit-completely/m-p/963...

 

I think that you might have hardware issues, I'll try to recreate your issue with my Z1 in few hours.

 

@Alvlin 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Inhabitant
Message 7 of 10
1,157 Views
Message 7 of 10

Re: xperia z1 bug bug ofline charging (android lollipop)

dear @uliwooly ,

adaptor and micro usb and dock charger are orginal sony.

I have 2 xperia z1 that one of them have jack 3.5 mm problem.

(I bought a new xperia z1 last week for my father) , I saw the charge problem in both of them. I fully discharge these phone (to turn automaticaly off) 3 times for each phone. and the problem eccure in 2 time for each phone.

 

Inhabitant
Message 8 of 10
1,119 Views
Message 8 of 10

Re: xperia z1 bug bug ofline charging (android lollipop)

dear @uliwooly ,

have you tried this?

Emperor
Message 9 of 10
1,111 Views
Message 9 of 10

Re: xperia z1 bug bug ofline charging (android lollipop)

I was not able to recreate the issue, I'll try again later today 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 10 of 10
988 Views
Message 10 of 10

Re: Xperia z1 big bug offline charging (android 5 lollipop)

I am also experiencing this.

The charging also seems to randomly stop before 2%, and drains the battery back to flat again.

(Unless i inadvertantly hit a key or cable or something, that caused it to discharge.).

 

I thought it was too good to be true; that Sony would release updates to the Z1 that wouldn't kill off the handset.

-Unfortunately for them, I got a two year warranty as standard.
(I have about 5 months left.).

It's a shame that I'll have to lose all of my user data, though.
-Either through a factory reset, or going out of my way to complain about it.

 

Worst thing is: Although Android 5.0.2 took a rediculous length of time to get to me, (OTA. /EE. I think it may have even been yesterday,) everything still seemed decidedly glitchy.

(I did have some screen shots. -Maybe not anymore.).


-In spite of these glitches, I was thinking that Android 5 almost refreshed my Sony Z1.
It made me think, "Oh, actually... Maybe I would be interested in a Z5 when it's released. Sure those Samsung S7 rumours look pretty good, but sony have been giving me good customer service with the updates, and a nice two year warranty...", and so on.

Now I've had to look up an issue with the phone, I'm seeing all sorts of stuff about random screen warping, an array of issues with the battery/ charging/ wireless charging... And the rest.
Worst of all: There are anecdotes about Sony representitives refusing to honour the warranty!
This is a PR. disaster for Sony, if you ask me.

In some ways, it's almost like they expect you to upgrade your phone every six months.

I'm writing this here in the hope that sony read these pages, and might pay attention.
-I already find myself reluctant to look at HTC. branded phones after the whole HTC One X travesty.
I really hope that I don't end up with the same bitter after-taste from sony.

Thanks for telling me that it's firmware by the way, It's a big help to know that I can always just hit, "Reset to Factory Settings", and have a working phone again, if it comes to that.