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Xperia sola can't turn power on

One time poster
Message 1 of 2
Message 1 of 2

Xperia sola can't turn power on

My phone is xperia sola.I tried to download Persian translator from google translate, but suddenly my phone hanged on and turn off and it doesn't turn on again.
Could you please tell me how can I resolve this problem ?
Sony Xperia Support
Message 2 of 2
Message 2 of 2

Re: Xperia sola can't turn power on

Hi @Shjr, I'm sorry to hear about your phone. Slightly frowning Face

I'd recommend that you force the phone to shut down by pressing and holding the ON/OFF button and volume up button at the same time for 10 seconds, you will now receive a few vibrations and the phone will shut down.

Try starting the device as normal with the ON/OFF button again. If you still can't power on the phone, try removing the SIM and/or SD cards from your phone > force it to shut down and power it on again.

If you still can't power on your phone I'm afraid there isn't much else to try since the Xperia Sola has reached end of support and you can no longer repair the phone using Xperia Companion and no spare parts are available at repair centers.

Let me know how it goes!

Official Sony Xperia Support Staff

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