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Xperia shuts down

Learner
Message 1 of 5
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Message 1 of 5

Xperia shuts down

Peace i give a problem starting my xperia z1s since itself shut itself down. I restarted itself twice before turning off and since then has refuse to start. Pls respond
4 REPLIES 4
Genius
Message 2 of 5
1,135 Views
Message 2 of 5

Re: Xperia shuts down

Hi Ezeugo, welcome to the community!

 

Plug the handset into a charger, does the LED light come on?

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

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Sony Xperia Support
Message 3 of 5
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Message 3 of 5

Re: Xperia shuts down

Hi Ezeugo,

 

Have you tried  holding the Power key and the Volume Up key together for around 15 seconds?


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Learner
Message 4 of 5
1,063 Views
Message 4 of 5

Re: Welcome to the Forum, please introduce yourselves!

Please could this be battery problem? My xperia Z1s turned off and refuses to start.now it comes on when the battery is between 25 to 30% and turns off sometimes at this same range only to power up again after over 6hrs or more pls I have tried resetting the phone but it does not want to accept flashing .pls what do I do
Learner
Message 5 of 5
1,055 Views
Message 5 of 5

Re: Xperia shuts down

Yes it even powers on but stays on for only 3minutes or less before the screen will blank off nd the battery has refused to charge above 36%. If the phone turns off it takes up to 1hr or more before it turns off