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2014-04-15 04:38 PM
My Sony Xperia J is broken so the screen is black but the Led at the bottom is on and the keys glow.
I found a advice on the Internet to install a new firmware but i cant see the unlock screen. an the Pc companion from Sony says that he cant find the phone cause the creen is locked.
Have you any idea what i can do ?
Sorry for my bad english, i'm from germany
2014-04-15 05:03 PM
Use sony update service to remove the lock:
2014-04-15 05:40 PM
You cannot if you do not have access to the phone,I am sorry.
2014-04-15 05:54 PM
Just remove the battery and put it back in.