account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Xperia acro S automatic shutdown issue (Device Over heating)

Highlighted
One time poster
Message 1 of 3
1,281 Views
Message 1 of 3

Xperia acro S automatic shutdown issue (Device Over heating)

I have some issue with my Experia Acro S (LT26), the device is always getting overheated and shutting down automatically.

 

Mobile is always shutting down after 5 minutes of call also. I cannot use GPRS or Wi-Fi connections more time.

 

I tried to restore / repair the device OS and removed many apps, but the issue still exist.

 

I just operated device in safe mode, but still having the issue. This issue exist from last 1 years and i tired many ways to resolve this issue and all attempts are failed

 

SO can anyone please suggest a solution for this issue?

 

Regards,

Mebin

2 REPLIES 2
Emperor
Message 2 of 3
1,275 Views
Message 2 of 3

Re: Xperia acro S automatic shutdown issue (Device Over heating)

Repair your phone with PCC > do NOT install any other app nor sync any services > check if the phone overheats, if it does then contact your local Xperia Care as it could be a hardware issue, if it doesn't then its an app or apps acting up 

 

http://www.sonymobile.com/global-en/support/contact-us/




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 3 of 3
1,273 Views
Message 3 of 3

Re: Xperia acro S automatic shutdown issue (Device Over heating)

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)