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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Xperia Z5 restarting itself and Displaz showing strange colours

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Message 1 of 10
835 Views
Message 1 of 10

Xperia Z5 restarting itself and Displaz showing strange colours

Hey dear Sony Users,
I have a Problem with my Sony Xperia Z5 it is acting strange today...
The screen sometimes turns black, sometimes the bottom half turns into weird colours like a testing screen, sometimes there are two green lines in the middle of the screen.
And when one of this situations happen it is restarting itself.

Sometimes i have to force a restart with Volume and Power Key.
I already did a factory reset but it didn't get better.

Today the phone wasn't used just laying around at home, the only thing i did was installing the Retro Playstation Theme from Xperia Lounge.

Did something like this ever happen to you?
9 REPLIES 9
Emperor
Message 2 of 10
833 Views
Message 2 of 10

Re: Xperia Z5 restarting itself and Displaz showing strange colours

@Killerkaninchen

 

Do you experience the same while in >>> safe mode ?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 3 of 10
829 Views
Message 3 of 10

Re: Xperia Z5 restarting itself and Displaz showing strange colours

Yes it is the same there
Emperor
Message 4 of 10
825 Views
Message 4 of 10

Re: Xperia Z5 restarting itself and Displaz showing strange colours

@Killerkaninchen

 

Repair the phone with XC

 

Xperia Companion (XC)

 

 

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 5 of 10
823 Views
Message 5 of 10

Re: Xperia Z5 restarting itself and Displaz showing strange colours

Okay i will try thanks =)
Talent
Message 6 of 10
810 Views
Message 6 of 10

Re: Xperia Z5 restarting itself and Displaz showing strange colours

I have same problem, sometimes it happen to my Z5 . Last one i remember weird colors start showing on the screen then phone restart itself.
Talent
Message 7 of 10
745 Views
Message 7 of 10

Once again My Z5 restart itself...

Hi ... my z5 restart itself just now ... I was watching youtube video suddenly Phone hangs and show me strange color on the screen then red LED blink 3-4 times ... Also battery level was at 10%... My firmware ver is 6.0.1 with latest build number. what's the problem ? I know it's not just me and other people have same issue like me ..

Thanks in advance
Emperor
Message 8 of 10
740 Views
Message 8 of 10

Re: Once again My Z5 restart itself...

@Thelastofus

 

Don't create duplicate posts, follow the above suggestions.




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Talent
Message 9 of 10
734 Views
Message 9 of 10

Re: Xperia Z5 restarting itself and Displaz showing strange colours

Ok i'll try your suggestions.....

But if problem still occures what is Next step ?

Thanks in advance
Emperor
Message 10 of 10
727 Views
Message 10 of 10

Re: Xperia Z5 restarting itself and Displaz showing strange colours

@Thelastofus

 

if nothing work, it'll be time to contact your Local support to get it inspected. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)