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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Xperia Z5 reboots intermittently when making or receiving calls

Rookie
Message 11 of 17
387 Views
Message 11 of 17

Re: Xperia Z5 reboots intermittently when making or receiving calls

Thanks, have uninstalled AVG anti-virus, I have heard sometimes AV apps cause problems. I'll see if that works. Slightly smiling Face

Highlighted
Genius
Message 12 of 17
384 Views
Message 12 of 17

Re: Xperia Z5 reboots intermittently when making or receiving calls

Hi @Robtapp

 

Ok, keep us updated. I´m at disposal for any question.

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
Rookie
Message 13 of 17
362 Views
Message 13 of 17

Re: Xperia Z5 reboots intermittently when making or receiving calls

It just rebooted again... think I might swap it for a Samsung! Slightly frowning Face

Rookie
Message 14 of 17
349 Views
Message 14 of 17

Re: Xperia Z5 reboots intermittently when making or receiving calls

Ok, I've swapped it for another Z5... will see what happens!

Emperor
Message 15 of 17
330 Views
Message 15 of 17

Re: Xperia Z5 reboots intermittently when making or receiving calls

@Robtapp

 

let us know how it goes




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 16 of 17
301 Views
Message 16 of 17

Re: Xperia Z5 reboots intermittently when making or receiving calls

So I installed 1 app... crush soda saga... The only game I play and it rebooted! I have uninstalled it now and factory reset and at the moment it's been 24 hours with no reboot!
Emperor
Message 17 of 17
293 Views
Message 17 of 17

Re: Xperia Z5 reboots intermittently when making or receiving calls

@Robtapp

 

Keep reporting back.




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)