Xperia Z4 and Sony Apps in landscape mode

[Rickard]

@JonC

Glad to hear that it works now

It could be possible that you've somehow got the wrong version installed as an update.

If i press back in Xperia Lounge it will switch to portrait but then it will automatically switch back to the landscape mode within 1-2 seconds so it will not stay in portrait mode.

You can of course use the pictures i posted.

@Ian1234

Could you also try to uninstall updates for What's New and see if that helps for you to?

[JonC]

Hi Rickard

An update to the factory version of Whats New - update version 3.3.A.0.1 - causes the non-landscape mode issue.  It's a Sony software issue.

[Rickard]

Do you know if you got this update inside What's New or from Settings -> About tablet -> Software update?

Could you please send me a private message with the IMEI/EDID of your tablet? You can find this under Settings -> About tablet -> Status.

[JonC]

I got the update from within What's New - the side-panel flagged an update against the Updates option.

Edit - I can confirm this as I've rolled back to the factory version, and the update has just re-appeared within What's New as an Application Update "Recommended by Sony".  It even states "Please tell us what you think about this update at https://talk.sonymobile.com" ...  

Sent you a private message with my Z4 details.

Thanks

[Rickard]

I've recieved more information about this. In the client version 3.x of What's New, there was a complete rework of the UI and it was decided to go for portrait mode only, regardless of if it is a phone or tablet.

So with the latest version, there's no landscape support i'm afraid.

This update has also rolled out in my country now and i see the same thing. It seems it's still possible to force it to landcape using the app i mentioned earlier though so that is perhaps something you can try.

[JonC]

Thanks for you help on this, Rickard - I sorta guessed this was the case but it's a little worrying that one part of Sony (aka the software side) doesn't communicate with the hardware side.

Obviously something I'll have to take up with Sony directly.

Thanks again.