account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Xperia Z3 mobile ph

Highlighted
Rookie
Message 1 of 4
225 Views
Message 1 of 4

Xperia Z3 mobile ph

Purchased a brand new sim free in the box Xperia Z3 compact and the 1st mobile contact is the word "myself"listing a mobile number I don't have & I've never had. It won't allow me to delete it. Any ideas please.
3 REPLIES 3
Moderator
Message 2 of 4
220 Views
Message 2 of 4

Re: Xperia Z3 mobile ph

Usually that phone number cannot be edited,it can be changed by the network or on the old SE or Nokia devices you could edit it.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Sony Xperia Support
Message 3 of 4
191 Views
Message 3 of 4

Re: Xperia Z3 mobile ph

Hi 1000minx,

 

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines

 

Can you please advise of the steps you took to try remove the number?


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Rookie
Message 4 of 4
176 Views
Message 4 of 4

Re: Xperia Z3 mobile ph

I've tried to go in & edit but the number is grey'd out & it won't allow me to delete "myself"