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2014-11-16 09:25 PM
I just got the new Xperia Z3 and while I find it to be a gorgeous phone, it has lots of software issues.
One of those is the fact that it doesn't remember Wifi networks anymore. I have to re-select the network and re-enter the password every time. Does anyone know a solution or should I return the phone?
I have read that removing all remembered Wifi networks helps, but this solution is unacceptable to me as I travel a lot and have over a hundred networks remembered in my Google account. I'd rather stop buying Sony products than have to re-enter those networks again.
2014-11-16 09:31 PM
The only thing I can say is to try performing a system repair as this will often fix issues - This will factory reset your phone, and if that fails then yes return your device for inspection
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
2014-11-17 10:33 AM
Sorry to hear that you're having issues with WiFi.
Does this happen every time you try to connect to a network or only sometimes? Does this also happen if you connect to a network that you've never been connected to before?
From what devices do you have backups on your Google account? You can see this under "Android" on https://www.google.com/settings/dashboard
2014-12-14 09:00 AM
2014-12-17 08:39 AM
Sorry to hear that you have this issue as well.
Would it be possible for you to take a report from the phone when this happens and send it to me?
First you need to enable the developer options menu. To do this, go to Settings -> About phone and tap the build number 7 times.
When this happens the next time, go to Settings -> Developer options -> Take bug report -> Report. When a report has been created (it may take a little while) you will get a notification. Tap this to share it to for example Google drive and then send me a PM here on the forum.
2015-02-23 04:06 PM
2015-02-23 09:24 PM
2015-02-24 10:00 AM