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If you want to get the max out of your Xperia phone then check out Xperia tips page.

Xperia Z3 Compact-Waterproof???

Learner
Message 1 of 3
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Message 1 of 3

Xperia Z3 Compact-Waterproof???

From April this year I am having Sony Xperia Z3 Compact. Last month I went to local swimming pool (1.45m deep) and I tried video recording underwtaer with all caps closed, and after recording in depth of 20cm for 2-3 minutes phone stopped working. I brought it to local authorized service in Montenegro, and I recieved printed notice that phone is wetted and waranty is not valid.I must tell that usb cap was firmly closed before going into water.  

 

After that I tried to contact regional Sony represnetatives for Balkan region, and they told me they are not responsible for Montenegrin market, I tried to contact regional manager Mihaly, but he didnt responded too.

 

 

2 REPLIES 2
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Sony Xperia Support
Message 2 of 3
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Message 2 of 3

Re: Xperia Z3 Compact-Waterproof???

I'm sorry to hear that you haven't been able to get in touch with any local support.

 

Could you please send me your details in a PM, and I will forward this.

Make a relevant topic and include the following.

Name:
Phone nr:
E-mail:
Country:
Operator:
Product(s):
IMEI nr:
Work order number: 

Learner
Message 3 of 3
399 Views
Message 3 of 3

Re: Xperia Z3 Compact-Waterproof???

 I was promised that someone will contact me, but more than 10 days after that no one is calling. This is really bad treatment of customers. I will never buy any Sony product anymore!!!