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2016-06-11 08:12 AM
Android Version 6.0.1
Build Number: 23.5.A.0.575
Phone: Xperia Z2 D6502
Android Patch Security Level: March 1, 2016 (I type this on 11th June 2016)
With all these details provided, it was until today I started having problems with my phone. There was an update downloaded a few days ago and occassionally I have trouble with my phone in this way:
I wake phone as usual and enter screen lock code to unlock. It unlocks to my previously running app (Whatsapp). I can't scroll or select anything in the app. Can't open chat can't do anything.
I press home button, it takes me to homescreen. I find out I cannot swipe sideways to my other homescreens.
I try open app from my homescreen. Apps won't open, app folders won't even open.
I try open the menu, just like before.. nothing.
I press the multitasking button, seems to work fine and displays all open apps, however, I cannot get into any of these apps, nor can I close them (either by swiping or tapping on the X).
Back button seems to work fine but I am back to my homescreen that can't do anything. Holding home button brings up google now, seems to be working fine.
Reboot phone and everything seems to be back to normal. A few hours later the same thing happens.
Choose not to reboot.
15 minutes later the problem seems to be gone.
Any information on what could be causing this and/or ways to remedy it that doesn't include me resetting my phone?
Thanks in advance
2016-06-11 10:47 AM
2016-06-11 03:40 PM
Not always. Sometimes it just bugs out mid operation. At first I thought it was because I had moisture on my fingers that was messing with the touchscreen but even after making sure it was all dry the problem persisted
2016-06-11 05:14 PM
2016-06-11 07:16 PM
Hmm.. had completely forgotten about that option... Next time it bugs out I will put it in safemode and have it stay there for about a day and see if anything changes