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Xperia Z1 battery goes to 0% & shuts down when taking photos after upgrade to Lollipop

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Message 1 of 2
Message 1 of 2

Xperia Z1 battery goes to 0% & shuts down when taking photos after upgrade to Lollipop

My Xperia Z1 had no battery issue before upgrading to Lollipop. Now it simply shuts down when I want to take photos using Creative effects. You can see what happens in the screen shots. I noticed it the second time I was taking photos using creative effects and my phone battery died Slightly frowning Face From 76% to 0% > Shutting down > when plugging in and turning on > showing 45 %








Message 2 of 2
Message 2 of 2

Re: Xperia Z1 battery goes to 0% & shuts down when taking photos after upgrade to Lollipop

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

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