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Xperia Z gyrometer,accelerometer,compass,proximity switch stop working in lollipop

czh
Rookie
Message 11 of 17
270 Views
Message 11 of 17

Re: Xperia Z gyrometer,accelerometer,compass,proximity switch stop working in lollipop

Every tests passed except Ear proximity

 

And in service menu it looked like this

Screenshot_2015-06-01-11-14-06[1].pngScreenshot_2015-06-01-11-14-10[1].pngScreenshot_2015-06-01-11-14-21[1].pngScreenshot_2015-06-01-11-14-27[1].png

 

And these meter readings don't change no matter  what i do

Phy
Forum Legend
Message 12 of 17
261 Views
Message 12 of 17

Re: Xperia Z gyrometer,accelerometer,compass,proximity switch stop working in lollipop

Check the proximity sensor. Do you see anything blocking it or covering it. For example: any film, or plastic covering, or even dirt or debris?
Phy
Forum Legend
Message 13 of 17
257 Views
Message 13 of 17

Re: Xperia Z gyrometer,accelerometer,compass,proximity switch stop working in lollipop

If you are having trouble locating the proximity sensor, take a look at the link below.

http://support.sonymobile.com/global-en/xperiaz/supportDocumentation/
czh
Rookie
Message 14 of 17
255 Views
Message 14 of 17

Re: Xperia Z gyrometer,accelerometer,compass,proximity switch stop working in lollipop

I don't  exactly know where it  is.Near the LED light,with the light sensor?

The light sensor is funtioning well.

I think nothing blocks it.

Phy
Forum Legend
Message 15 of 17
250 Views
Message 15 of 17

Re: Xperia Z gyrometer,accelerometer,compass,proximity switch stop working in lollipop

Contact Sony xperia support that seems to be a hardware issue.

Sony Xperia Support link below.
http://support.sonymobile.com/global-en/contactUs/
czh
Rookie
Message 16 of 17
246 Views
Message 16 of 17

Re: Xperia Z gyrometer,accelerometer,compass,proximity switch stop working in lollipop

Well,thx anyway.

But i can tell they would say the mainboard were broken,Need a replacement....

I can found numerous people get dead sensor in updating.

Does that mean updating software  might damage the hardware?

Emperor
Message 17 of 17
240 Views
Message 17 of 17

Re: Xperia Z gyrometer,accelerometer,compass,proximity switch stop working in lollipop

I have an Xperia Z running lollipop now, I can't recreate your issue.



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)