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Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Xperia Z dead

One time poster
Message 1 of 5
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Message 1 of 5

Xperia Z dead

My xperia z wont turn on, it wont charge and the red led for dead battery wont come on when i turn on the phone. THe charge flap has a little pink on it but it has been there for months so has the red indication on the 3.5mm headphone jack. It has been of for 2 weeks and i dont know what to do.

4 REPLIES 4
Message 2 of 5
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Message 2 of 5

Re: Xperia Z dead

sounds like water damage

Master
Message 3 of 5
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Message 3 of 5

Re: Xperia Z dead

You could try to repair the phone software via PC Companion:

http://www.sonymobile.com/update

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One time poster
Message 4 of 5
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Message 4 of 5

Re: Xperia Z dead

The phone is not recognized by the computer so that wont work.

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Master
Message 5 of 5
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Message 5 of 5

Re: Xperia Z dead

In that case you need to send in the phone to a service center for repair. Contact your local Xperia Support for more information:

http://www.sonymobile.com/global-en/support/contact-us/

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.