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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Xperia Z cant record voice messages

Highlighted
Moderator
Message 11 of 51
4,392 Views
Message 11 of 51

Re: Xperia Z cant record voice messages

You can repair actual software via sony update service or pc companion.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

HTR
Rookie
Message 12 of 51
4,377 Views
Message 12 of 51

Re: Xperia Z cant record voice messages

Pc Com. say there is no update .... and the issue persist ...... bad for sony user, i search for similar issues after update for other flagmans from other company, they have no sush problems Nerd Face

Sam
Sony Xperia Support
Message 13 of 51
4,357 Views
Message 13 of 51

Re: Xperia Z cant record voice messages

As has been outlined above you need to run a repair which will reload the software. I have copied the instructions into this post for you:

 

1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Repair Phone
6. Continue
7. Accept data removal
8. Next
9. Wait for prepare
10. Select Phone
11. Follow the connection steps

 

 


Don't forget to mark posts that answers the topic as Accepted Solution. 
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Learner
Message 14 of 51
4,153 Views
Message 14 of 51

Re: Xperia Z cant record voice messages

I also have the same problem with my xperia v T.T
Now i can't take videos as well.. Pleeeease help
Sam
Sony Xperia Support
Message 15 of 51
4,150 Views
Message 15 of 51

Re: Xperia Z cant record voice messages

Hi Einna and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

 

Have you tried the steps outlined through this thread?

 

sony_logo126x24.gif
What are your thoughts about this forum? Let us know by doing this short survey.

 

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Learner
Message 16 of 51
4,145 Views
Message 16 of 51

Re: Xperia Z cant record voice messages

Unfortunately i haven't tried these steps yet, I just found out about this issue awhile ago. I've restarted my phone and the sound recorder seems to work I was able to take some videos too. However when i start sending voice messages using fb, viber or whatsapp I would have the same problem all over again Slightly frowning Face what could be the problem for this?
Visitor
Message 17 of 51
4,009 Views
Message 17 of 51

Re: Xperia Z cant record voice messages

FB Messenger bought me this Problem. When I send Voice message on that Messenger. I get bugged. And this further bugs all voice message servers on my SONY Xperia Z. And Only if I switch off and switch on the Bug gets clear and I could able to operate WhatsApp Voice message and other VM application. If I once Use this Messenger for sending Voice Message it gets bugged for which I need to Switch off and On to operate other Apps Voice server. This is what happen to me. Slightly frowning Face

One time poster
Message 18 of 51
3,956 Views
Message 18 of 51

Re: Xperia Z cant record voice messages

hi, i got the same problem my phone is z2.. the problem only happens when im using the voice recorder at facebook. when im trying to use it my facebook will hunged and stop running, and it will affect the other applications that can use voice recording/message like whatsapp and a message box will pop-up "can't setup the recorder now, please try again later" . i already try the "setting>apps>all>sound recorder" the button for "clear data" is hidden sir. so please could you help me with it?.

One time poster
Message 19 of 51
3,816 Views
Message 19 of 51

Re: Xperia Z cant record voice messages

Where is the all sound recorder it isn't appearing on my phone
T.T
Message 20 of 51
3,807 Views
Message 20 of 51

Re: Xperia Z cant record voice messages

Dear Sony
Stop saying (Use PC Companion)
Some here use the FlashTool and we know when there is a bug
Show me one 4.3 or 4.4 device (except the Z2)
Which can record voice messages The Xperia V ,Z ,ZR ,ZL ,T all since 4.3
can't do that why do you ignore this why is the answer to that hey use PC Companion
What about hey here is a flashable ZIP you can try or 
Give me your IEMI so i can push a special update to you
Why is there no Use PC companion to install this patch 
stop saysing use it to fix your mobile 

"Insanity: doing the same thing over and over again and expecting different results.

Albert Einstein"

 
I hope you read that Sentence