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Troubleshoot, find support articles, run tests directly on your phone with the support application.
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Xperia Z Unstable

Learner
Message 1 of 6
1,048 Views
Message 1 of 6

Xperia Z Unstable

My Xperia Z, since I got it, has one major problem. It restart every 1-2 minute of using it and when plugging it, everytime.

What I tryied:

- Installing older firmware

- Updated firmware

- Changed battery

- Opened it and made sure everything was connected well

- Switched "Power Saving", "Wi-Fi", "Mobile Bravia..", and other settings in the Developer tab as well ON/OFF

- Flashed different firmwares on it

I don't know what is wrong with this phone. I can't get another one either because I didn't buy It..

I also want to say I have no Sony Service I can send it to, I'm nowhere near one.

5 REPLIES 5
Highlighted
Message 2 of 6
1,036 Views
Message 2 of 6

Re: Xperia Z Unstable

Which country?  Maybe a neighbouring country has an authorized Sony repair centre?

Learner
Message 3 of 6
1,026 Views
Message 3 of 6

Re: Xperia Z Unstable

Romania but I won't go to another country just to fix an old Xperia Z. I want someone to maybe tell me how could I fix it.

Emperor
Message 4 of 6
1,018 Views
Message 4 of 6

Re: Xperia Z Unstable

@Expulse

 

Does it restart without the SD and SIM cards? if it does, it might be a hardware issue, what exactly its acting up, no one can tell unless you get it inspected by a Sony repair center. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Learner
Message 5 of 6
1,002 Views
Message 5 of 6

Re: Xperia Z Unstable

It has no SD Card or SIM card and never had.

Emperor
Message 6 of 6
996 Views
Message 6 of 6

Re: Xperia Z Unstable

@Expulse

 

Then the only option is to get it repaired by a Sony repair center, sorry.




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)