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Xperia Transfer Mobile Stuck At 23.18GB IPad to Xperia

Apprentice
Message 1 of 7
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Message 1 of 7

Xperia Transfer Mobile Stuck At 23.18GB IPad to Xperia

I downloaded the Xperia Transfer Mobile app on my XperiaZ4 to transfer over my IPad Air 2 128gb using a Sony transfer cable. During the 'Preparing The Data' step it got stuck on 23.18 GB and was like that for over a half hour before I cancelled it.

 

The IPad Air 2 has 113GB worth of data on it. I inserted a 128GB micro SD card in the Xperia - I didn't format it. 

 

I followed all the steps.

 

Does anyone know what I might be doing wrong ? 

6 REPLIES 6
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Emperor
Message 2 of 7
2,298 Views
Message 2 of 7

Re: Xperia Transfer Mobile Stuck At 23.18GB IPad to Xperia

@DroidBillH

 

That's an insane amount of data, it will take a LOT of time, are you using WiFi or the cable? it'll be easier to transfer all the pictures and videos to a computer then to the SD card directly. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Moderator
Message 3 of 7
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Message 3 of 7

Re: Xperia Transfer Mobile Stuck At 23.18GB IPad to Xperia

Does it even transfer to the sd card?
23.8gb sounds a lot like the usable internal memory size.


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Sony Xperia Support
Message 4 of 7
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Message 4 of 7

Re: Xperia Transfer Mobile Stuck At 23.18GB IPad to Xperia

Hi @DroidBillH,

As far as I am aware, the data will be stored directly on the internal storage and not the SD card when using Xperia Transfer. If you have 113GB of data from your iPad, then that would explain why the transfer stalled. I agree with @viridis suspicion regarding that.

My recommendation is that you use a computer as a medium for transferring your media files from your iPad to the SD card, are you able to try that? Temporarily store the data on your computer from your iPad, then move the data to your SD card.


Official Sony Xperia Support Staff


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Apprentice
Message 5 of 7
2,245 Views
Message 5 of 7

Re: Xperia Transfer Mobile Stuck At 23.18GB IPad to Xperia

So not even use the Xperia transfer utility - correct ?

I've seen a couple that use a PC and will try one of those.
Apprentice
Message 6 of 7
2,244 Views
Message 6 of 7

Re: Xperia Transfer Mobile Stuck At 23.18GB IPad to Xperia

I used the cable and not WiFi
Sony Xperia Support
Message 7 of 7
2,239 Views
Message 7 of 7

Re: Xperia Transfer Mobile Stuck At 23.18GB IPad to Xperia

Right, don't use Xperia Transfer for this but simply transfer the files to your computer -> Straight to the SD card of your Z4 Tablet. Did that work? Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.