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Xperia SP Playmemories doesn't load

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One time poster
Message 1 of 4
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Message 1 of 4

Xperia SP Playmemories doesn't load

I have a new Sony Xperia SP.

It is brilliant!

I wondered what Sony Playmemories Online was & thought it might be handy for sharing pictures we take on our phones (she has a Xperia SP too). Unfortunately it doesn't work. It opens up, updates & asks me to enter my username & password. I then get a white screen for 30 seconds & it returns to the log in page.

I have tried unistalling the update. Force closing the app & reinstalling. But nothing works!

 

Considering it's Sony software on a Sony device I was expecting more!

 

Any help would be appreciated.

3 REPLIES 3
Genius
Message 2 of 4
256 Views
Message 2 of 4

Re: Xperia SP Playmemories doesn't load

Haha,great!You own one of the best Mid-Rangers.Now,it seem you might have a software related issue.Have try doing a hard reset on your phone?And whats your current software?.245 or .254?If .245,then can you please update to .254 as it will make the work easier.

AlwaysHereToHelp #ThankYouKobe24
Genius
Message 3 of 4
254 Views
Message 3 of 4

Re: Xperia SP Playmemories doesn't load

Sorry i can't help you much.

AlwaysHereToHelp #ThankYouKobe24
Genius
Message 4 of 4
252 Views
Message 4 of 4

Re: Xperia SP Playmemories doesn't load

Aha!Have you tried to update the app?Give it a search for its newest update and download it.

AlwaysHereToHelp #ThankYouKobe24