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2013-07-02 02:56 AM
I was turning off my Xperia SP device and it has frozen on the shutting down screen!
Holding down the power off button, powe off + camera, hard reset on back or any other combination does not work!
Anyone else had this issue? This is a pretty weird thing to happen within a week of having the phone!!
2013-07-02 09:26 AM
Please have a look at page 11 in the user guide:
To force the device to shut down:
1. Remove the back cover.
2. Press and hold down the OFF button using the tip of a pen or a similar object. The
device turns off automatically.
*Do not use overly sharp objects that could damage the OFF button.
2013-07-03 05:38 PM
I tried that but it also did not work. I had to let the battery run out and charge it again, and then did a factory reset. Didn't have more problems so far, but I'm still very skeptical with the OS or hardware on this phone
2013-11-29 11:25 AM
exactly the same thing has happened with mine and I have owned it for exactly 7 days, what a disgrace, can anyone help before I have to drive 16 miles to the shop to have it sorted?
2013-11-29 11:42 AM
@karajane Try fix it using Sony Update Service(SUS) first,download it from here and fix it :
2014-05-04 08:37 PM
2014-05-04 09:53 PM
connect your phone to wall charger open back cover push and hold OFF button until phone vibrate 3 time..let it charge for hour
try to turn it on normalt
2014-05-07 05:35 PM