Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2013-05-16 10:53 PM
All SP owners please check this in your phone as well.
I'm having problems with my sp's display when the phone is kept on horizontal surface.
In the video, phone is kept on the bed and i'm trying to use it. But you can see the screen just misses the touch :/ I wonder why.
This only happens when the phone is kept horizontally.
Ps: screen guard is not the problem since I checked with 2 different guards and phone works perfectly in hands.
PS2 > The screen works fine while phone is put to charging.
2013-05-17 07:52 AM
I have the same problem on my Xperia SP White (CZ, SK, version).
When the phone is in the horizontal surface and I'm touching the the screen the phone don't respond the touch. That's very bad ;(
2013-05-21 12:26 PM
i think it's limited to a few devices or else many users would have posted the problem. i still haven't got the time to do a software update. have you done it ?
2013-05-21 12:36 PM
I try to describe the probem with display on my device.
When the phone is on the horizontal surface and I don't touch the metal edges and then I would like to touch the screen the display don't respond the touch sometimes.
But! When I do the same with touching the metal edges and with other hand I try to touch the screen, the display respond the touch without any problems.
2013-05-22 08:34 AM
slimshaddy, if the screen works fine while the phone is put to charging, then I guess it's caused by software bug/glitch? have you tried to restart the phone?
2013-05-22 09:06 AM
Please Sony fix this problem, i want to buy this X SP. but, this problem make me confuse...
Sony do something. The bad news for the new device
2013-05-22 12:40 PM
Hi, I just tried to recalibrate the G-sensor and it seems that the display issue is gone !
I did it with app "GPS Status & Toolbox" from google play.